FAQs

  • PROCESSING:

    • Personalized Orders ship out in 2 - 4 business from order date

    • Non-personalized Orders Ship the following business day of order date

    DOMESTIC U.S. ORDERS SHIPMENTS:

    Free USPS Ground:

    • Transit Time 4 - 6 business days

    • Estimated arrival 6 - 10 business days

    USPS Priority

    • Transit Time 2 - 3 business days

    • Estimated arrival 4 - 7 business days

    INTERNATIONAL STANDARD

    • USPS Standard7-15 Business Days

    All orders ship out from Los Angeles, CA

  • Each product that offers personalization has a picture of the fonts available for that product.

    Please specify in the ‘personalization’ the text you want engraved and the ‘Font #’.

    Examples:

    1. M + L (Font # 4A)

    2. BAD GIRLS CLUB (Font# 7)

  • We want to make it as easy as possible for you to pay for your piece, so we accept a variety of payment methods. You can pay by:

    • Debit or Credit Card (Visa, Mastercard, Discover, AMEX)

    • Apple Pay

    • Google Pay

    • LINK by Stripe

    • Klarna

    When paying via Apple Pay, please be mindful of the billing and shipping address. Often times the shipping address will automatically match the billing address associated with your Apple Pay account.

  • Once your order ships you will get a shipping notification along with the tracking number.

    When you check out, you can opt-in to receive text notifications on order updates, which includes when order ships, tracking, and tracking updates.

    • Custom engraved/personalized items are final sale and cannot be returned.

    • Non-personalized items are eligible for return if they are unused and sent back in their original packaging. All returns must be authorized by Babe’s Hardware before being sent back.

    • If you’re unsure whether your item qualifies, please feel free to email us before placing your order.

  • Please send us a message of what you have in mind and we will get back to you in 24-48 hrs.

    If it is a logo or special font we will need the SVG.

  • No, they must be Bic Standard Size J6 or Bic Mini J5 only.

    • 30 watt Fiber Laser for clean, permanent marks on metal only. I do not offer Glass or Wood engraving.

    • For my Pet ID Tags & Key Tags, I use metal stamps.