Returns & Repairs
At Babe’s Hardware, we want you to love what you order. If something isn’t right, we’re here to help.
Babe’s Hardware does not accept returns, but we are more than happy to exchange your unworn necklaces, rings, bracelets, and accessories as long as they are in the same, brand new condition as when shipped.
Exchanges are only accepted within 10 days of the delivery date.
Final Sale items, which are not eligible for return or exchange, include personalized, custom orders, earrings, and sale items.
If there is an issue with your order—such as a mistake or a repair needed—please reach out to our customer service team at hello@babeshardware.co.
All items eligible for exchange must be returned with an attached exchange form.
We are always happy to discuss a solution or arrange for a reshipment if necessary. Thank you for understanding our policies, and we are here to help make your experience with Babe’s Hardware as smooth as possible!
REPAIRS
Babe’s Hardware prides itself on the quality of its merchandise. If your item does break within one year of purchase date and you would like to repair, Babe’s Hardware Offers a one-time repair fee which varies based on the repair. You must have proof of purchase from Babe’s Hardware. the item must be repairable and we must have the necessary components. Stones and certain elements may not be available, but we will do our best to accommodate you.