Privacy policy.
Last updated: 05/6/26
Last updated: May 6, 2026 · Babe's Hardware · Los Angeles, CA
INTRODUCTION
We respect your privacy. This policy explains how Babe's Hardware ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, shop with us on Etsy, or interact with us on social media.
1. INFORMATION WE COLLECT
UPDATED
We may collect the following types of information:
Information you provide directly: name, email address, shipping address, phone number, and any custom order details (names, dates, phrases) you submit.
Order and transaction data: purchase history, order details, and payment confirmation (note: full payment details are handled by third-party processors — we never see or store your card number).
Communications: messages you send us via contact forms, email, or social media DMs.
Automatic data: IP address, browser type, device type, pages visited, and referral source — collected via cookies and analytics tools.
When you shop through Etsy, Etsy's own privacy policy also applies to data collected on their platform.
2. HOW WE USE YOUR INFORMATION
UPDATED
We use your information to:
Process, fulfill, and ship your orders
Communicate with you about your order status or custom details
Provide customer support and respond to inquiries
Send marketing updates, promos, and product drops — only if you have opted in
Improve our website and understand how visitors use it (via aggregated analytics)
Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
3. HOW WE SHARE YOUR INFORMATION
NEW
We only share your information with trusted service providers who help us run our business, including:
Payment processors (e.g., Stripe, Etsy Payments) to handle transactions securely
Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your order
Email/marketing platforms (e.g., Mailchimp or similar) if you have opted into our mailing list
Analytics tools (e.g., Google Analytics) to understand site traffic
These providers are only given the information necessary to perform their specific service and are not permitted to use it for any other purpose.
4. PAYMENT SECURITY
All payments are processed securely through trusted third-party providers (Stripe, Etsy Payments). We never store, see, or have access to your full payment card details. All transactions are encrypted via SSL/TLS.
5. COOKIES + TRACKING
UPDATED
We use cookies and similar tracking technologies to:
Keep the site functioning smoothly
Analyze traffic and understand where visitors come from
Improve your browsing experience
You can disable cookies at any time in your browser settings. Note that disabling cookies may affect some site functionality. We do not currently respond to "Do Not Track" browser signals, but we do not sell your data regardless.
6. DATA RETENTION
NEW
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy — including legal, accounting, or reporting requirements. Order records are typically retained for up to 7 years in accordance with standard business and tax recordkeeping requirements. You may request deletion of your data at any time (see Section 7).
7. YOUR RIGHTS (INCLUDING CCPA)
UPDATED
As a California-based business, we honor your rights under the California Consumer Privacy Act (CCPA). You have the right to:
Know what personal information we collect and how it is used
Access a copy of your personal information
Delete your personal information (subject to certain legal exceptions)
Correct inaccurate personal information
Opt out of any future marketing communications at any time
Non-discrimination — we will never treat you differently for exercising your privacy rights
To exercise any of these rights, contact us here and we'll respond within 45 days.
8. CHILDREN'S PRIVACY
NEW
Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
9. THIRD-PARTY LINKS
NEW
Our site may contain links to third-party platforms (Etsy, Instagram, Pinterest, TikTok). We are not responsible for the privacy practices of those platforms and encourage you to review their policies directly.
10. CHANGES TO THIS POLICY
We may update this policy as our business grows or as laws change. The latest version will always be posted here with an updated date. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.
QUESTIONS?
Hit us up — we're happy to help.